Krux
April 25, 2026
Workers Save an Hour Daily Using ChatGPT
Published: April 25, 2026 at 12:28 AM
Updated: April 25, 2026 at 12:28 AM
100-word summary
OpenAI's new enterprise report reveals workers save 40 to 60 minutes per active workday using AI, with data scientists and engineers saving up to 80 minutes. The data comes from 9,000 workers across nearly 100 companies in OpenAI's customer base. Three-quarters say AI improved their speed or quality, with IT reporting the biggest gains. Weekly messages to ChatGPT jumped 8x since November, while custom AI assistants built for specific tasks now handle one in five enterprise messages. The surprise? Non-technical teams are increasingly writing code and analyzing data themselves, tasks that used to require specialists. AI isn't just making existing work faster; it's expanding who can do what.
What happened
OpenAI's new enterprise report reveals workers save 40 to 60 minutes per active workday using AI, with data scientists and engineers saving up to 80 minutes. The data comes from 9,000 workers across nearly 100 companies in OpenAI's customer base. Three-quarters say AI improved their speed or quality, with IT reporting the biggest gains. Weekly messages to ChatGPT jumped 8x since November, while custom AI assistants built for specific tasks now handle one in five enterprise messages. The surprise? Non-technical teams are increasingly writing code and analyzing data themselves, tasks that used to require specialists.
Why it matters
AI isn't just making existing work faster; it's expanding who can do what.