Krux
March 24, 2026
ChatGPT Can Now Draft Your Emails and Schedule Meetings
Published: March 24, 2026 at 12:46 AM
Updated: March 24, 2026 at 12:46 AM
100-word summary
OpenAI quietly added write actions to ChatGPT Business, letting it draft Outlook emails, create Google Docs, and schedule meetings directly. The catch? IT admins must manually enable each app, and Microsoft users need their Entra admin to approve updated permissions before anyone new can connect. It's off by default, so most teams won't see it until someone flips the switch. Meanwhile, OpenAI is killing Legacy Deep Research Mode on March 26, though your old research stays accessible. The real shift here isn't another AI feature. It's OpenAI positioning ChatGPT as the layer between you and the apps that run your workday.
What happened
OpenAI quietly added write actions to ChatGPT Business, letting it draft Outlook emails, create Google Docs, and schedule meetings directly. The catch? IT admins must manually enable each app, and Microsoft users need their Entra admin to approve updated permissions before anyone new can connect. It's off by default, so most teams won't see it until someone flips the switch. Meanwhile, OpenAI is killing Legacy Deep Research Mode on March 26, though your old research stays accessible. The real shift here isn't another AI feature.
Why it matters
It's OpenAI positioning ChatGPT as the layer between you and the apps that run your workday.